Don Is Graduating and Takes His Relative to Dinner After

question 34

Multiple Choice

Don is graduating and takes his relative to dinner after the ceremony.At the restaurant,the waitperson never fills up their water glasses,ignores their requests and seems to "forget" about their table.Don notes that the last time he was at this same restaurant the experience was completely different (and MUCH better) .This scenario illustrates the _____ of services.

• A)perishability
• B)inconsistency
• C)intangibility
• D)inseparability

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Definitions:

Trade

The exchange of goods or services between individuals, businesses, or countries.

World Price

The worldwide market rate of a product or service, shaped by the global conditions of supply and demand.

Import

The act of bringing goods or services into one country from another for sale or use, which can impact domestic markets and industries.

Export

The act of selling goods or services produced in one country to another country.