According to the Service Continuum,which of the Following Organizations Has

question 129

Multiple Choice

According to the service continuum,which of the following organizations has the highest level of intangibility?

• A)realty agency
• B)teaching
• C)advertising agency
• D)fast-food restaurant

Recognize the role of cognitive processes in learning.

Comprehend the distinctions between different types and schedules of reinforcement.

Identify factors contributing to taste aversions and the evolutionary perspective of learning.

Understand observational learning and its implications on behavior.

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Definitions:

Profitable

A state where a business or investment generates more revenue than the expenses incurred, leading to a financial gain.

Retailers

Businesses that sell goods directly to consumers, acting as the final link in the supply chain.

Customer Awareness

The degree to which potential customers recognize or are familiar with a product, brand or company.

Promotional Activities

Marketing efforts designed to inform, persuade, or remind consumers about a company’s products or services.