Students from Berry College Attended a Performance at Nearby Shorter

question 133

Multiple Choice

Students from Berry College attended a performance at nearby Shorter College and were extremely impressed with the dance troupe that was the opening act.As soon as the students returned to Berry,they made arrangements for the entertainers to appear on their campus.On the day of the concert the venue was packed with students,but the quality of the performance was much lower than they had seen at the Shorter campus.The Berry students' disappointment was the direct result of which characteristic of services?

• A)perishability
• B)intangibility
• C)inconsistency
• D)inseparability

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Definitions:

Factory Overhead Cost

Indirect costs related to manufacturing that cannot be directly tied to a specific product, including maintenance, utilities, and salaries of supervisory personnel.

Direct Materials Cost

The cost of raw materials directly traceable to the production of a specific product.

Manufacturing Process

The sequence of operations or methods used to create a finished good from raw materials in a systematic and controlled manner.

Manufactured Product

A good that has undergone a transformation process from raw materials to a finished product ready for sale.