Don Is Graduating and Takes His Relative to Dinner After

question 34

Multiple Choice

Don is graduating and takes his relative to dinner after the ceremony.At the restaurant,the waitperson never fills up their water glasses,ignores their requests and seems to "forget" about their table.Don notes that the last time he was at this same restaurant the experience was completely different (and MUCH better) .This scenario illustrates the _____ of services.

• A)perishability
• B)inconsistency
• C)intangibility
• D)inseparability

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Definitions:

Sedimentary Rocks

Rocks created through the gathering or depositing of organic or mineral particles on the Earth's surface, which are then compacted and cemented together.

Volcanic Rocks

Igneous rocks that form from the cooling and solidification of magma or lava at the surface of the earth or within its atmosphere.

Continental Collision

A tectonic process whereby two continental plates collide, leading to the formation of mountains and mountain ranges.

Ocean-Continent Convergent Zone

A boundary between tectonic plates where an oceanic plate is subducting beneath a continental plate, often generating volcanic and seismic activity.