When Selecting a Place to Eat,Andy Always Looks at the Rating

question 12

Multiple Choice

When selecting a place to eat,Andy always looks at the rating the restaurant received in the local restaurant guide.Since the guide is able to evaluate the parts of the restaurant Andy cannot see,he believes this is a good way to predict the quality of the service he will receive.Andy bases his opinion of restaurants on the basis of which service quality dimension?

• A)assurance
• B)tangibles
• C)reliability
• D)responsiveness

---

Definitions:

Corpus Callosum

A large band of neural fibers connecting the two hemispheres of the brain, facilitating communication between them.

Prefrontal Cortex

The part of the brain located at the front of the frontal lobes, crucial for decision making, social behavior, and personality expression.

Cerebellum

A region of the brain located at the back of the skull, crucial for motor control, coordination, precision, and timing of movements.

Kwashiorkor

A severe form of malnutrition caused by insufficient protein intake, characterized by swelling, an enlarged liver, and other health issues.