Lenovo Computers Implemented a New Manufacturing Strategy That Reduced Warranty

question 62

Multiple Choice

Lenovo Computers implemented a new manufacturing strategy that reduced warranty calls by 20 percent.This is an example of setting a ________ goal.

• A)customer satisfaction
• B)employee welfare
• C)market share
• D)social responsibility

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Definitions:

Equity Method

A method of accounting in which an investor recognizes its share of the profits and losses of an investee that it influences but does not control.

Acquisition Differential

The difference between the purchase price of an acquired company and the fair value of its identifiable net assets. This differential is often allocated to goodwill or adjusted against specific assets.

Impairment Loss

A financial write-down in book value due to impairment, reflecting a decrease in the recoverable amount of an asset beyond its current carried cost.

Consolidated Patents

Patents owned by a parent company and its subsidiaries that are combined for reporting purposes on consolidated financial statements.