Working in the Customer Service Department at a Local Clothing

question 152

Multiple Choice

Working in the customer service department at a local clothing retailer,Candice ensures that customer value is realized by consumers.Which of the following is not an area of her concern?

• A)convenience.
• B)online availability.
• C)quality.
• D)distribution (before-sale).

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Definitions:

Cash Sales Policy

A cash sales policy is a company's strategy to require payment for goods or services at the time of sale, which can improve cash flow and reduce credit risk.

Net 30 Credit Policy

A payment term that allows the buyer 30 days to pay the invoice in full from the invoice date.

Monthly Interest Rate

The percentage of interest charged or earned on a principal amount on a monthly basis.

Variable Cost

A cost that changes in proportion to changes in the level of output or activity.