Which of the Following Statements About Customer Relationship Management Is

question 150

Multiple Choice

Which of the following statements about customer relationship management is true?

• A)Customer relationship management has a short-term focus on increasing profits.
• B)Customer relationship management is easy to implement.
• C)In an ideal setting, customer relationship management is a personal, ongoing relationship.
• D)Very few companies today are engaged in customer relationship management.

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Definitions:

System Development Roles

Positions or job titles relevant to the creation and maintenance of systems, which might include roles such as developer, analyst, tester, and project manager.

Policy Developers

Individuals or groups involved in creating guidelines, rules, or procedures intended to govern or direct specific areas of public or organizational life.

Broad Community

A term describing a vast and diverse group of people connected by common interests, geographical location, or shared goals.

NASW Code Of Ethics

The NASW Code of Ethics is a set of guidelines created by the National Association of Social Workers to outline the ethical standards and values for social workers.