If a Service Provider Provides Service Dependably and Accurately,the Company

question 2

Multiple Choice

If a service provider provides service dependably and accurately,the company exhibits which of the following dimensions of service quality?

• A) Reliability
• B) Assurance
• C) Tangibles
• D) Empathy
• E) Responsiveness

---

Definitions:

Environmental Lawsuits

Legal actions initiated by individuals, organizations, or governments aimed at enforcing environmental laws, addressing pollution, or protecting natural resources and public health.

Public-Interest Law Firms

Legal organizations that provide services focused on broader societal issues and rights, often for those who cannot afford them.

Attorneys' Fees

Costs paid to lawyers for their legal services.

Constitutional Democracy

A system of government in which the powers of the government are defined and limited by a constitution, and officials are elected by the people.