Aimee Dreads Going to Work

question 6

Multiple Choice

Aimee dreads going to work.Duey is a coworker who makes her life miserable.He hoots when she walks by his desk,tries to peek down her shirt,and makes loud remarks about how hot she is and what he could do for her.Aimee is the victim of:

• A)sexual harassment.
• B)an overzealous but harmless admirer.
• C)statutory sexual assault.
• D)her own sensitivity.

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Definitions:

Customer Relationships

These are the ongoing relationships a company maintains with its customers with the goal of fostering loyalty and long-term engagement.

Unique Capabilities

Distinctive skills, technologies, or resources that give a company a competitive advantage over others.

Form Utility

The value added to goods through a change in their form or shape.

Customer Value

A customer's assessment of a product or service's value in relation to competing options.