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__________ Refer to the Mutual Changes That Occur in a Relationship

question 71

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__________ refer to the mutual changes that occur in a relationship resulting from the behaviours and attitudes of the individuals involved.


Definitions:

Customer Satisfaction

The degree to which a product or service meets the customer's expectations and the customer's happiness with the purchase.

Superior Customer Service

Providing customers with an exceptional buying experience, characterized by attentive, efficient, and courteous service.

Needs

Basic requirements or essential conditions for an individual to live a healthy and stable life, including physical, emotional, social, and intellectual aspects.

Satisfaction

The feeling of fulfillment or pleasure that comes from achieving something or having one's needs met.

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