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A Local Company Wants to Evaluate Their Quality of Service

question 23

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A local company wants to evaluate their quality of service by surveying their customers. Their budget limits the number of surveys to 100. What is their maximum error of the estimated mean quality for a 95% level of confidence and an estimated standard deviation of 5?


Definitions:

Eurobond

A bond denominated in a currency other than that of the country in which it is sold.

Denominated

Defined or stated in the context of a specific currency or measurement unit.

Currency

Medium of exchange, in the form of banknotes and coins, that is officially used in a country or economic region.

Foreign Bond

A bond denominated in the currency of the country in which it is sold, but issued by a foreign borrower.

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