Refer to the Following Breakdown of Responses to a Survey

question 50

Multiple Choice

Refer to the following breakdown of responses to a survey of "How confident are you that you saved enough to retire?" What type of chart should be used to show relative class frequencies?

• A)A pie chart
• B)A bar chart
• C)A histogram
• D)A frequency polygon

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Definitions:

Adjustment Message

Communication that addresses and seeks to rectify a mistake, misunderstanding, or customer complaint, aiming to maintain goodwill.

Regain Confidence

The process of rebuilding trust and assurance in one's abilities or in a relationship after it has been lost or damaged.

Cash Refund

A reimbursement in the form of physical currency returned to a payer following a dissatisfaction with goods or services purchased.

Customer Relations Specialist

A professional responsible for managing interactions with customers to enhance satisfaction and loyalty.