An Operational Goal of Total Quality Management Is the Careful

question 22

True/False

An operational goal of total quality management is the careful design of the product or service.

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Definitions:

Operant Conditioning

A learning process in psychology that uses rewards and punishments to modify behaviors.

Classical Conditioning

A learning process in which an originally neutral stimulus becomes associated with a specific response due to pairing with a stimulus that naturally evokes that response.

Implicit Personality Theory

Sets of assumptions about how different types of people, personality traits, and actions are related to each other.

Personality Change

Alterations in an individual's patterns of thought, behavior, or emotion that are typically significant and impactful over time.