An Opportunity Flow Diagram as Part of a Six Sigma

question 64

Multiple Choice

An opportunity flow diagram as part of a Six Sigma quality improvement process might be found in which DMAIC category?

• A) Define
• B) Measure
• C) Analyze
• D) Improve
• E) Control

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Definitions:

Objective Feedback

Feedback that is based on observable, measurable outcomes and facts, reducing personal biases and opinions in evaluation.

Johari Window

A model that describes the process of giving and receiving feedback to help improve understanding between individuals within a group.

Strengths

Qualities that an individual possesses which are beneficial and advantageous for performance in various tasks or situations.

Johari Window

A psychological tool that helps people understand their relationship with themselves and others through self-disclosure and feedback.