Which of the Following Is the Cost of Quality Classification

question 17

Multiple Choice

Which of the following is the cost of quality classification for costs such as defects that pass through the system (e.g., customer warranty replacements, loss of customer or goodwill, handling complaints, and product repair) ?

• A) Appraisal costs
• B) Prevention costs
• C) External failure costs
• D) Customer return cost
• E) Workmanship costs

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Definitions:

Roman Catholic

Pertains to the largest Christian church, led by the Pope in Vatican City, characterized by its traditions, liturgy, and teachings.

Political Bosses

Influential leaders who control a political organization or a political party unit, often using their power to manipulate electoral outcomes and governmental decisions for personal or group gain.

Galveston

A coastal city in Texas known for its historic significance and for being the site of the deadliest natural disaster in United States history, the 1900 hurricane.

Hurricane

A Hurricane is a type of tropical cyclone characterized by a low-pressure center, strong winds, and a spiraling arrangement of thunderstorms that produce heavy rain and can cause significant damage.