Which of the Following Is Not a Strategic Use of the Service-System

question 42

Multiple Choice

Which of the following is not a strategic use of the service-system design matrix?

• A) Enabling systematic integration of operations and marketing strategy
• B) Design of the service package
• C) Comparing how other firms deliver specific services
• D) Indicating evolutionary or life cycle changes that might be in order as the firm grows
• E) Clarifying exactly which combination of service delivery the firm is in fact providing

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Definitions:

Team Efficiency

Team efficiency is a measure of how effectively a team uses its resources, including time and effort, to achieve its objectives with optimal output and minimum waste.

Project Functions

Various roles, tasks, and activities undertaken to achieve the objectives of a project, often classified into categories like planning, execution, monitoring, and closing.

Commitment

The state or quality of being dedicated to a cause, activity, or goal.

Project Manager

A professional responsible for planning, executing, controlling, and closing projects while managing the project team and resources.