Examlex
There are many applications of poka-yokes in service organizations. Which of the following is one of the three-T's used to classify poka-yokes?
Design Features
Characteristics of a product, system, or process that are carefully planned and executed to achieve a specific requirement or function.
Generosity
The quality of being kind and generous, often manifested through the offering of time, resources, or assistance to others without expecting anything in return.
Honesty
The quality of being truthful, transparent, and free from deceit or fraud.
Correctness
The quality of being accurate, free from errors, or in accordance with accepted standards or rules.
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