Which of the Following Is Considered a High-Contact Service Operation

question 36

Multiple Choice

Which of the following is considered a high-contact service operation?

• A) On-line brokerage house
• B) Internet sales for a department store
• C) Physician practice
• D) Telephone life insurance sales and service
• E) Automobile repair

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Definitions:

Dividends

Payments made by a corporation to its shareholders, usually as a distribution of profits.

Corporate Opportunity

A business opportunity that a company has a legal interest in or right to, which an officer or director cannot take for their personal gain without breaching their fiduciary duty.

Conglomerate

A large corporation formed by the merger of separate and diverse firms, focusing on a wide range of business activities and markets.

Mutual Fund

An investment vehicle made up of a pool of funds collected from many investors for the purpose of investing in securities such as stocks, bonds, and other assets.