The Goods-Services Continuum Consists of Which Set of the Following

question 19

Multiple Choice

The goods-services continuum consists of which set of the following categories?

• A)No goods, some goods, even mix, some service, no service
• B)Pure goods, core goods, core services, pure services
• C)No service, some service, good service, excellent service
• D)Self-service, help desk service, face-to-face service, service-with-a-smile
• E)None of these

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Definitions:

Evolutionary Psychology

A theoretical approach in psychology that applies evolutionary biology concepts to understand human behavior and mental processes.

Cognitive Psychologists

Scientists who study mental processes such as perception, memory, thought, and problem-solving.

Positive Psychology

The study of happiness and well-being, focusing on strengths and virtues that enable individuals and communities to thrive.

Observer Bias

A form of cognitive bias that occurs when researchers' expectations, beliefs, or preferences influence their observations and recording of data, potentially affecting the validity of the results.