Realizing That It Was Time to Invest in an Updated

question 15

Multiple Choice

Realizing that it was time to invest in an updated information system, a young CEO made the following announcement in his weekly broadcast: "We are going to shake things up around here. We need to break apart our information system, and start over." Unfortunately, the message translated poorly in the minds of employees. A total shake-up such as this could impact employee morale. Progressive companies today incorporate strategies that continuously embrace:

• A) formal, symbolic walls that prevent one person from driving change to the detriment of others.
• B) a stay the course environment. It is always best to play your game than try to embark on someone else's game.
• C) a change-oriented culture.
• D) a formal and information organization that assists with change.

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Definitions:

Cost Savings

Reductions in expenses, achieved through efficiency improvements, negotiation, or eliminating wasteful practices, contributing to an organization's financial health.

Incompetent Outsourcer

A third-party provider that fails to meet the contractual performance standards or expectations in delivering services or products.

Pension Administration

The management and operation of a pension plan, including enrollment, funding, and benefit disbursement to retirees.

HR Functions

The diverse activities performed by the human resources department, including recruiting, training, employee relations, and benefits management.