In Comparing the Types of Skills Used by Managers at Different

question 170

Multiple Choice

In comparing the types of skills used by managers at different levels within an organization, which of the following is true?

• A) Top managers use mainly technical skills and middle and first-line managers use mostly conceptual skills.
• B) First-line managers use mainly technical and human relations skills, while top managers devote most of their time to activities involving human relations and conceptual skills.
• C) The types of skills used by managers do not change much from one level of management to another.
• D) The specific skills used at different levels of management do vary, but conceptual skills are the most important at all levels.

---

Definitions:

Toys

Objects designed for play, typically used by children, that stimulate imagination, physical coordination, or cognitive skills.

Social Referencing

The process by which individuals look to others in their environment for cues on how to react or behave in unfamiliar situations.

Emotional Decoding

The ability to understand and interpret the emotional content of others' verbal and non-verbal messages.

Uncertain Situations

Scenarios where the outcomes, implications, or consequences are not clearly known or predictable.