Which of the Following Are Most Influential in Communicating Services

question 50

Multiple Choice

Which of the following are most influential in communicating services to consumers?

• A)Brochures
• B)Web site
• C)Word-of-mouth recommendations
• D)Direct Mail

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Definitions:

Athletic Training

A field of healthcare that involves preventing, diagnosing, and treating injuries and illnesses in athletes and other physically active individuals.

Physical Strength

The measure of an individual’s exertion ability in physical tasks, reflecting the capacity to lift, move, or press objects.

REM Sleep

A stage of sleep characterized by rapid eye movements, vivid dreaming, and increased brain activity.

Brain Waves

Patterns of neuronal electrical activity in the brain that can be measured using EEG and are associated with different states of consciousness.