Which of the Following Is Not a Factor That Has

question 44

Multiple Choice

Which of the following is not a factor that has been associated with the success of CRM?

• A)Having a board level champion of the CRM project
• B)Having a production orientation
• C)Involving users in the design of CRM
• D)Having the ability to manage cultural change issues that arise as a result of system development and implementation

---

Definitions:

Personality Disorders

A group of mental disorders characterized by enduring maladaptive patterns of behavior, cognition, and inner experience.

Depression Scale

A tool used to assess the severity of depressive symptoms in individuals.

Predictive Validity

The degree to which a result from a test or scale forecasts future results in a related area.

Depressed People

Individuals suffering from depression, a mental health disorder characterized by persistently depressed mood or loss of interest in activities, affecting daily functioning.