The Learning and Growth Perspective of the Balanced Scorecard Focuses

question 71

True/False

The learning and growth perspective of the balanced scorecard focuses on using an organization's intellectual capital to adapt to or influence customer needs and expectations.

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Definitions:

Implementation Time

The period required to put a plan, project, or policy into effect.

Returns

The profits or benefits gained from an investment or venture.

Project Management

The process of leading the work of a team to achieve goals and meet success criteria at a specific time.

Inception

The beginning or start of something, particularly an idea or project.