Customer Satisfaction Is an Example of a Quantitative Performance Measure

question 39

True/False

Customer satisfaction is an example of a quantitative performance measure.

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Definitions:

Cycle Inventory

Inventory that is carried as a result of the production or purchase process, determined by the frequency of orders and the quantity of goods ordered each time.

Demand Variability

The extent to which demand can fluctuate over a period of time, impacting inventory management and planning processes.

High Utilization

Refers to the extent to which a company's resources, such as workers or equipment, are being used at or near their maximum capacity.

Demand Fluctuations

Variations in the quantity of a product or service desired by consumers, often influenced by seasonality, trends, or economic factors.