Examlex
Name five items that would be considered critical success factors by most world-class companies.Why is each of these factors so important to organizational longevity?
Facilitation and Support
Refers to the process of making something easier or more achievable, often involving assistance or guidance.
Manipulation and Co-optation
Techniques used in organizational change management where manipulation involves unobtrusively steering people towards desired behaviors, while co-optation involves winning over or neutralizing opposition by incorporating key individuals into the change process.
Conflict Resolution
The process of resolving a dispute or disagreement between two or more parties in a constructive manner.
Smoothing
In conflict resolution, smoothing refers to an approach that emphasizes agreement and minimizes disagreement to reach a harmonious outcome.
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