Performance Measures That Reflect an Organization's Ability to Satisfy Customers

question 100

Short Answer

Performance measures that reflect an organization's ability to satisfy customers better than rival firms do are referred to as ____________________ measures.

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Definitions:

Next Day

Referring to the day immediately following the present day.

Activate Alarm System

The process of turning an alarm system on to ensure it is operational and can alert in case of an emergency.

Hard Disk Drive

A data storage device used for storing and retrieving digital information using magnetic storage.

Hardware

Physical components of a computer system, such as the CPU, hard drive, and RAM.