In Selecting Non-Financial Performance Measures Managers Should Choose Measures That

question 161

Multiple Choice

In selecting non-financial performance measures managers should choose measures that reflect

• A)qualitative characteristics that point out sub-optimization activities and throughput bottlenecks.
• B)both short-term and long-term measures related to critical success factors.
• C)long-term supplier satisfaction levels.
• D)short-term financial viability.