Which of the Following Is Not a Balanced Scorecard Category

question 147

Multiple Choice

Which of the following is not a balanced scorecard category?

• A)financial measures
• B)environmental measures
• C)business process measures
• D)personnel measures

Know the principles of quality function deployment and their application in satisfying customer needs.

Identify the benefits of technologies such as Group Technology (GT), Computer-Aided Design (CAD), and Virtual Reality in product design and operations.

Understand the concept of time-based competition and its impact on product development and market success.

Recognize strategies for product differentiation, cost leadership, and rapid response in market competition.

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Definitions:

Referent Power

Influence based on followers' identification, admiration, or respect for the leader rather than formal authority.

Reward Power

Reward power is the ability of an individual to influence others' actions by controlling access to desired resources or rewards.

Visionary Leadership

Characterizes leaders who have a clear, inspiring vision for the future of their organization and the ability to motivate others to work towards achieving it.

Effective Leadership

The ability of an individual to inspire, influence, and guide others toward achieving collective goals.