Discuss the Four Categories of Quality Costs

question 77

Essay

Discuss the four categories of quality costs.

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Definitions:

Buyer-Specific Investment

Investments made by a company tailored to the needs or specifications of a single buyer, often to strengthen the business relationship or secure long-term contracts.

Procurement Goal

Objectives set by an organization’s procurement department focusing on acquiring goods and services to meet its needs in terms of quality, quantity, timing, and cost.

Total Cost

The complete cost of producing and delivering a product or service, including material, labor, overhead, and any other direct or indirect costs.

Intellectual Property

Intellectual property encompasses legal rights granted to individuals or organizations over their creations, such as inventions, literary and artistic works, designs, and symbols, names, and images used in commerce.