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Temperament includes
Services
Intangible economic activities provided to satisfy the needs or wants of consumers, such as healthcare, education, and financial advice.
Design Specifications
Detailed descriptions of the materials, parts, and components necessary to create a product, including the requirements for manufacturing, service, and quality.
Customers' Expectations
The perceived value or quality of service or product that customers believe they will receive from a business.
Standards
Established benchmarks or norms specifying the expected levels of quality, performance, or compliance.
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