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Milgram believes city dwellers learn to prevent attention overload by doing all of the following EXCEPT by
Appraisal Cost
Expenses associated with evaluating or inspecting materials and products to ensure quality standards are met.
Quality Cost Report
A document that outlines the costs associated with preventing, detecting, and correcting defective work, categorized into prevention, appraisal, internal failure, and external failure costs.
External Failure Cost
Expenses related to products or services not meeting quality expectations post-delivery, encompassing returns, fixes, and warranty requests.
Quality Cost Report
A document that summarizes the costs associated with preventing, detecting, and correcting defective work, typically classified into prevention, appraisal, and failure costs.
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