Quality Circles

question 197

Multiple Choice

Quality circles

• A)consist of voluntary discussion groups by employees.
• B)usually do not have the power to put their suggestions into practice directly.
• C)facilitate employee involvement in improving quality and solving business problems.
• D)are characterized by all of these statements.

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Definitions:

Global

Pertaining to or involving the entire world; worldwide in scope or application.

Diverse

Characterized by variety or differences, often used to describe inclusive or varied groups and ideas.

Workforce

The collective group of individuals engaged in work within an organization or the labor market at large.

Nonverbal Signals

Communication methods not involving words, such as posture, tone of voice, and facial expressions, that convey meaning.