Your Friend, Kiki, Comes to You with a Personal Problem

question 174

Multiple Choice

Your friend, Kiki, comes to you with a personal problem. The first thing you should do to counsel her is to

• A)give her advice on what she should do.
• B)ask a lot of questions to get her talking.
• C)tell her what you would do in her situation.
• D)actively listen to try to clarify the problem.

Recognize the impact of decision-making biases and their role in the innovation process.

Understand the concept of organizational cultural lag and its implications for innovation.

Recognize the importance of creativity and innovation in organizational success.

Understand the role of intrinsic and extrinsic motivation in creativity and innovation.

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Definitions:

Lateral

Positioned at or relating to the side.

Angiocardiogram

An imaging test that uses X-rays to take pictures of the blood vessels in the heart.

Thermogram

A visual image recorded by capturing the heat patterns and temperatures of an object or body, often used in medical diagnosis and environmental studies.

Sonogram

An image produced by ultrasound waves used for examining internal structures of the body.