Examlex
The principle of _____ states that if a response is not followed by a reward, it will occur less frequently.
FCFS System
First Come, First Served, a queuing system where the first item or person to arrive is the first to be attended to.
Customer Arrival Rate
The frequency at which customers arrive at a service facility within a given time frame.
Customer Service Rate
A metric that measures how effectively a company or organization serves its customers, often evaluated through feedback and service resolution times.
Average Time
The mean value of a set of times; it represents the central tendency of time data.
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