Mark Repeatedly Failed at School and Was Retained Twice

question 259

Multiple Choice

Mark repeatedly failed at school and was retained twice. He began to believe that nothing he did would improve his grades, so he gave up easily on assignments and tests and eventually dropped out of school in the tenth grade. Mark's school experience illustrates the concept of

• A)learned helplessness.
• B)sublimation.
• C)compensation.
• D)the resistance stage.

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Definitions:

Job Design

The process of defining how work will be performed and what tasks will be required in a given job.

Empowerment

A management practice of sharing information, rewards, and power with employees so that they can take initiative and make decisions to solve problems and improve service and performance.

Flexibility

The ability to adapt, change or be modified to suit new conditions or situations.

Selection Method

The process or technique used by organizations to choose the most suitable candidates from a pool of applicants.