A Manager Used to Focus on Improving Working Conditions,but Stopped

question 56

Multiple Choice

A manager used to focus on improving working conditions,but stopped and now focuses on making the job more interesting and challenging.Which motivational theory is being used?  

• A)hierarchy of needs
• B)two-factor
• C)acquired needs
• D)equity
• E)goal-setting
• F)expectancy
• G)reinforcement

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Definitions:

Predictive Modeling

The use of statistics and modeling techniques to predict future events or outcomes based on historical data.

Share Of Wallet

The proportion of a customer's total spending that is captured by a business.

Service Performance

The execution and delivery of a service, often evaluated based on criteria like efficiency, quality, and customer satisfaction.

Customer Relationships

The interactions and engagement between a business and its customers, focusing on long-term retention and satisfaction.