The Term Services Refers to

question 192

Multiple Choice

The term services refers to

• A)ideas that consist of a bundle of tangible and intangible attributes that satisfies consumers' needs and is received in exchange for money or something else of value.
• B)intangible activities or benefits that an organization provides to satisfy consumers' needs in exchange for money or something else of value.
• C)philanthropic activities performed without expectations of monetary remuneration.
• D)any intangible activity that provides a benefit to a consumer that he or she could not have obtained or performed on his or her own.
• E)any tangible activity that provides a benefit to a consumer that he or she could not have obtained or performed on his or her own.

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Definitions:

Long-term HR Priorities

Strategic human resource objectives focused on achieving sustainable competitive advantage over an extended period.

Leadership Development

The process of enhancing an individual's ability to lead, manage, and guide others within an organization.

Workforce Planning

The process of analyzing, forecasting, and planning workforce supply and demand, assessing gaps, and determining targeted interventions to ensure an organization can meet its goals and objectives.

Downsizing

Activities undertaken to improve organizational efficiency, productivity, and/or competitiveness that affect the size of the firm's workforce, its costs, and its work processes.