All of the Following Comprise the Seven Ps of Services

question 11

Multiple Choice

All of the following comprise the seven Ps of services marketing except

• A)product.
• B)process.
• C)profitability.
• D)people.
• E)physical environment.

Recognize the defining features of culture and its role in human experience.

Identify the processes through which cultures change and innovate.

Comprehend the significance of nonverbal communication in cultural expression.

Analyze the impact of historical and social events on national ideologies and cultural values.

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Definitions:

Pathogens

Microorganisms such as bacteria, viruses, fungi, or parasites that can cause disease in humans or animals.

Disinfection

The process of applying antimicrobial agents to nonliving objects to destroy microorganisms.

Communicable Disease

An infectious disease transmissible by direct contact with an affected individual or the individual's discharges or by indirect means.

Incubation

The process of keeping something under controlled conditions to promote the development of life, diseases, or ideas.