What Utility Does UPS Provide When It Delivers New DVD

question 174

Multiple Choice

What utility does UPS provide when it delivers new DVD releases to Best Buy stores before the Tuesday national release day?

• A)time utility
• B)place utility
• C)possession utility
• D)market utility
• E)form utility

Apply the concept of variance analysis to assess operational efficiency.

Comprehend the purpose and calculation of total manufacturing cost variance.

Analyze the impact of standards on nonmanufacturing settings and their relevance in various business scenarios.

Appreciate the managerial implications of variances and the principle of exceptions in decision-making.

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Definitions:

Self-serving Bias

A common tendency for individuals to attribute their successes to internal factors while blaming external factors for their failures, which can affect self-assessment and behavior.

Attribution

The process of explaining events.

Causal Explanations

Attempts to reveal the reasons or causes behind events, behaviors, or conditions.

Halo Effect

A cognitive bias where an observer's overall impression of a person, brand, or product positively influences their feelings and thoughts about that entity's specific traits.