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Situational Communication.
You have just walked into the back of the room,where your employees are working in the front.There is a lot of smoke,which they do not realize,in the back of the room.Your employees are very highly capable and like to participate in decision making.As a situational communicator,you should do what?
You need to determine the following:
Variables:
Communication Style:
Behavior:
Action Taken:
For the Variables line,write the numbers 1 to 4.To the right of the four numbers, write the four variables.To the left of the four numbers, write the answers to each variable from the Situational Communication Model that represents the style to use based on the variable.
Fill in the Communication Style,Behavior,and Action Taken lines with the appropriate answers.
Cohesion
Refers to the degree of camaraderie and unity within a group, affecting its overall performance and member satisfaction.
KSAs
An acronym for Knowledge, Skills, and Abilities; a set of criteria used to evaluate an individual's capability to perform a job.
Abilities
The physical or mental capacities that an individual possesses, which enable them to perform specific tasks.
Ability And Skill
The capacity to perform tasks and actions with competence, often acquired or improved through practice and learning.
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