Benchmarking

question 117

Multiple Choice

Benchmarking:

• A)allows a company to imitate the best practices of others.
• B)is a leader strategy.
• C)yields a comparative advantage.
• D)is not recommended to develop creative thinking skills.

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Definitions:

Instrumental Learning

A learning process where behavior is modified by its consequences, through rewards or punishments.

Operant Conditioning

A teaching technique that involves changing the power of a behavior by either reinforcing or disciplining.

Shaping

A method of teaching new behaviors by reinforcing successive approximations towards the desired behavior.

Likelihood

The probability or chance that a given event will occur.