ISO 9000

question 38

Multiple Choice

ISO 9000:

• A)Is the most-used standard for quality in the United States.
• B)Is a set of five universal standards for a quality assurance system agreed to by the ISO.
• C)Ensures product quality.
• D)Ensures timely delivery.
• E)Is the most-used standard for quality in the China.

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Definitions:

Indirect Strategy

A communication approach that involves presenting supporting reasons or details before revealing the main idea or purpose, often used to soften the impact of the message.

Instructions

Detailed information on how to do something or use something, often given in a step-by-step format.

Logical Steps

A sequence of rational and structured actions or thoughts aimed at achieving a specific goal.

Online Complaints

Grievances or issues raised by customers through the internet on websites, social media platforms, or via email.