Which of the Following Statements About Misrepresentation Is True

question 30

Multiple Choice

Which of the following statements about misrepresentation is true?

• A) When salespeople loosely describe their product or service in glowing terms, those statements can be relied upon by the potential buyer.
• B) Generally, the more knowledgeable the customer, the greater the chances the court will interpret an incorrect statement by a salesperson as an actionable misrepresentation.
• C) When a salesperson makes claims of a "factual nature" regarding a service's inherent capabilities, the law does not treat these comments as statements of fact and warranties.
• D) A salesperson's opinion as the quality of the product being sold is known as sales puffery, and is legally actionable.
• E) Even if the salesperson misrepresentation statement is made innocently, most courts will award damages to the customer.

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Definitions:

Harassment Knowledge

Awareness or understanding of behaviors that constitute harassment, which can include unwanted, abusive, or threatening actions or comments.

Sexual Harassment Suits

Legal actions taken against individuals or organizations accused of unwelcome sexual advances, requests for sexual favors, or other verbal or physical harassment of a sexual nature.

Vicariously Liable

Legal responsibility attributed to an individual or entity for the actions of another, usually in an employer-employee relationship.

Tangible Job Detriment

A clear and significant negative impact on one's employment situation, such as demotion, salary reduction, or loss of benefits.