Which of the Following Is NOT a Recommended Approach for a Salesperson

question 17

Multiple Choice

Which of the following is NOT a recommended approach for a salesperson to take if one of her customer's cancels an order and places it with the competition?

• A)highlight for the customer the shortcomings of your competitor's products
• B)visit the customer and find out why you lost the account
• C)demonstrate to the customer you will try hard to get them back
• D)be friendly and professional
• E)be persistent and keep calling

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Definitions:

Schizophrenia

A long-term mental disorder characterized by distorted thinking, perceptions, emotions, language, sense of self, and behavior.

Hallucinations

Hallucinations are perceptions in a conscious and awake state in the absence of external stimuli that have qualities of real perception.

Voices

Auditory perceptions of speech, often critical in communication, but may also refer to hallucinatory experiences in some mental health conditions.

Agitated

A state of nervousness or unrest, often characterized by rapid movement or erratic behavior.