The First Step an Administrator Can Take to Reduce Possible

question 17

Multiple Choice

The first step an administrator can take to reduce possible attacks is to

• A)Ensure all patches for the operating system and applications are installed
• B)Install a firewall
• C)Install anti-spyware software
• D)Configure an intrusion detection system

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Definitions:

Product Objection

An objection relating directly to the product.

Used Copy Machine

A pre-owned device that duplicates documents and images.

Five-Question Sequence

The five-step process of overcoming objections in which facts, logic, and tact are used.

Overcoming Objections

The process in sales of addressing and resolving any concerns or hesitations a potential customer might have about a product or service.