Paul Operates Kayak

question 148

Multiple Choice

Paul operates Kayak.com a company that allows customers to efficiently search company databases and find the best airline and hotel deals all over the Web.Kayak does not make bookings,but rather provides recommendations for the best travel plans.Travel providers pay Kayak a commission for most customers who click through.English wants his users to have as short and sweet an experience on Kayak as possible.Time is of the essence in responding to any customer question,especially in this day where air fare can increase dramatically in just a couple of hours.Paul is devoted to:

• A) improving delivery service
• B) maximizing queues
• C) reducing discrepancies of assortment
• D) reducing wait time
• E) managing service capacity

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Definitions:

Variable Costs

Costs that vary directly with the level of production or volume of output, including materials and labor directly involved in a company's manufacturing process.

Direct Labor Cost

The total cost of all labor that can be directly attributed to the production or manufacturing of goods or services.

Manufacturing Overhead

All indirect costs associated with the manufacturing process, excluding direct materials and direct labor costs.

Administrative Costs

Expenses related to the general operations of a business that are not directly tied to the production of goods or services.