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What Is the Balanced Scorecard Approach? Briefly Describe the Elements

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Essay

What is the Balanced Scorecard Approach? Briefly describe the elements of this approach and its usefulness in supply chain management.


Definitions:

Average Operating Assets

An average value of the assets used in the regular operations of a business over a specific period.

Net Operating Income

A measure of a company's profitability, calculated as the difference between its total revenue and operating expenses, excluding taxes and interest.

Return On Investment

A financial ratio used to calculate the profitability of an investment, comparing the gain from an investment relative to its cost.

Residual Income

The income that remains after subtracting from the net operating income the cost of capital charged for utilizing the capital in generating the net operating income.

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