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_____ Refers to Skills Involved in the Production and Use

question 10

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_____ refers to skills involved in the production and use of language.


Definitions:

Customer-Oriented

A business approach focusing on creating a positive experience for the customer by meeting and exceeding their needs and expectations.

Pricing Policy

A company's approach to setting the prices of its products or services, based on factors like costs, market demand, competitor pricing, and company objectives.

Transaction

An exchange or transfer of goods, services, or funds between parties.

Substitutes

Products or services that can replace each other in use, satisfying the same customer need or demand.

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